I know you have your own success stories, even if they're mostly anecdotes. You may also have conducted some follow-up surveys with the people who've attended your workshops. What we need to do, it seems to me, is start gathering these stories and systematically recording them. If we're not currently doing follow-up surveys of our workshop attendees, we should start doing so, at least occasionally. We can put the stories and the survey results in our annual reports, and publish them on our web pages. In fact, we could use our web pages to gather stories like this, by including an interactive page for users, called something like I LEARNED IT AT THE LIBRARY.The next step would be to take these stories from libraries all over the country and consolidate the information so we can get a sense of the national economic impact of libraries. I can do that, with your help. I can create a page for library success stories on my web site.
The page doesn't exist yet, because I can't do it by myself. You need to supply me with the content for it. Send me your anecdotes, and the URLs for your posted survey results or press releases about them, to [email protected] (please use the subject line "library success story"), and I will include them on the page. I'll let you know when it's up and running. Let's jointly create documentation we can brandish in the faces of mayors and city council members and company financial officers, proving our worth in the dollars and cents terms they understand.
Ex Libris: an E-Zine for Librarians and Other Information Junkies.
http://marylaine.com/exlibris/
Copyright, Marylaine Block, 1999-2002.